Episode 1
Alex is torn between her daughter's school play and an "all-hands" situation in the Emergency Department. Joyce spends the hospital's limited funds on a fancy mammography machine. Matt's first day as a nurse isn't going as he'd hoped.
Episode 2
Joyce's belief that personal life should stay out of the workplace is tested by unexpected news. Ron thinks a patient has a crush on him. Bruce tries to demonstrate the value of his important work.
Episode 3
When Ron hexes the day to prove superstitions aren't real, things at the hospital start getting weird. Joyce and Matt discover an employee's secret.
Episode 4
Alex accidentally provokes the Emergency Department's mean girls. Ron and Serena battle over parking etiquette. Bruce has a hard time letting go of the spotlight.
Episode 5
Ron and Bruce butt heads over a candy bar. Alex is forced to fire an incompetent employee. Matt seeks appreciation for saving a patient's life.
Episode 6
It's the holiday season at St. Denis. Alex and Ron care for a patient whose diagnosis is not what it seems. Joyce enlists Serena's help to boost St. Denis' online presence. Bruce and Matt help a Santa in need.
Episode 7
Ron mocks Alex and Matt's attempts to resolve a conflict between two prison inmates who stabbed each other in a gang fight. Serena helps Bruce address his fear of needles. Joyce finds herself smitten by the burly prison guard.
Episode 8
An "intimacy in the workplace" discussion leads Joyce to discover she's out of the loop on office gossip; Alex gets self-conscious about her sex life; Bruce tries to fight a new policy about dating co-workers.
Episode 9
Joyce asks Alex to be the executor of her estate; Matt and Serena are forced to keep watch over a bickering family; Bruce grapples with unexpected DNA test results.
Episode 10
Ron's bedside manner earns him a complaint from a frustrated patient; Alex insists an unflattering online review was not about her; Bruce confronts his high-school bully.
Episode 11
Joyce pushes the staff to upsell patients on hospital procedures, kicking off some fierce competition and a case of mistaken identity; Bruce and Ron try to play plumber for a day.
Episode 12
An emotional support animal is loose in the halls of St. Denis; Alex goes big for Serena's birthday to mixed results.
Episode 13
When a famous musician's performance at the hospital is delayed, Joyce throws an impromptu talent show with the St. Denis staff; Alex attempts to connect with her daughter, Ella.
